Patient Financial Services

Our Patient Financial Services department is committed to helping Thorek Memorial Hospital customers understand their patient statements and resolve any billing issues.

Our Account Representatives are prepared to assist you in any way possible. For information on financial assistance, please click here.

Hours of Operation

Monday through Friday
8 a.m. - 4:30 p.m.


Telephone Number: 773-975-6843
Fax Number: 773-975-3220

Financial Information

On your behalf, Thorek Memorial Hospital will bill your primary and secondary insurance plans if you provided us with this information at the time of registration.

A patient statement will be generated after your insurance plan has considered the claim and there is patient responsibility or in 45 days from the date of service, if your insurance has not responded to our bill. If you are uninsured, you will receive an itemized statement of charges for the services rendered.

Please be aware that each time you receive services at Thorek Memorial Hospital, a separate account is created. If you are receiving monthly ongoing services, a monthly account is created. It is possible to have several accounts at the same time for which you will receive separate statements.

Billing for Separate Services

You may receive separate bills from other health care providers who provided services to you at Thorek Memorial Hospital. Charges for radiologists, emergency room physicians, surgeons and attending physicians are billed separately. These services may not be contracted through your insurance plan. Their statements will indicate the phone number to call for inquiries. Below are the most frequently requested numbers:

Emergency Physicians Medical Group, PC: 800-466-EPMG
Midwest Diagnostic Pathology, SC: 630-874-2752 Chicago Imaging Associates: 708-460-7444

Fiancial Assistance is Available

Thorek Memorial Hospital is committed to meeting the needs of everyone in the communities it serves, including those who cannot pay for their care. Therefore, TMH provides financial assistance to all patients who qualify under its Financial Assistance Policy (FAP). For a summary of the policy, click here.